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EXCELLENTBased on 28 reviews
Trustindex verifies that the original source of the review is Google.
David HancockMarch 28, 2024Ryan and his crew were very professional and efficient! Ryan Strickland the owner is truly a service oriented person! Has a heart for people.Trustindex verifies that the original source of the review is Google.
June StricklandSeptember 11, 2023Had an emergency leak with floor being soaked.Trustindex verifies that the original source of the review is Google.
Chris DeckerMarch 6, 2021Back in November we had a water stain appear rapidly on our garage ceiling right below our master bath. We shut off the water and called 911 Restoration and they came out within 24 hour. From the beginning to the end Mike and David were great to work with. Mike did an excellent job with the demo and communicated all through the process what he was doing. Mike helped us work through what turned out to be a challenging insurance claim as the company refused to pay at first and David went above and beyond putting together the evidence needs to change the insurance company's decision. I would highly recommend 911 to anyone who has to deal with house damage.Trustindex verifies that the original source of the review is Google.
TheSoldoutKidMay 5, 2020The team from 911 Restoration did an excellent job removing our cabinets and cleaning up the mold from a leak. Mike was very pleasant to work with and careful not to damage our valuable items that needed to be removed from the kitchen. Very happy with their work.Trustindex verifies that the original source of the review is Google.
Bob MorrisMarch 6, 2020David and team are true professionals who respond quick and know what they're doing!Trustindex verifies that the original source of the review is Google.
Kevin PhillipsFebruary 15, 2020David is very knowledgeable and practical He is quick to take action and will explain every step of the process, getting your feedback every step of the wayTrustindex verifies that the original source of the review is Google.
Bob AngelJanuary 1, 2020These guys are great. I asked them to come out on New Year's Day, and they had no problem doing it. I've used them before, and I'm always very happy with the results.Trustindex verifies that the original source of the review is Google.
Travis GoodOctober 22, 2019911 Restoration provided excellent service during our remediation process. They obviously knew what they were doing from start to finish and worked with us as well as with our insurance company to make the best of an unfortunate situation. We were grateful to have them help us as they exhibited professionalism, attention to detail and basically got the job done. Thanks again to David and the rest of the 911 crew!Trustindex verifies that the original source of the review is Google.
Jennifer WoyAugust 27, 2019David is hands down the contractor you should use for your emergency remediation needs. We returned to our town-home from vacation to find our neighbor's pipe had burst and was pouring hot water into our crawlspace for an unknown amount of time. (Hot water + stagnant air = MOLD.) After interviewing five different mediation companies, David at 911 Restoration was the obvious choice for me. He was the only contractor that understood the urgency of dealing with mold. He alerted me to the dangers of living with mold (I have severe asthma) and was genuinely concerned about our health. He helped me to understand the insurance process and made a difficult time much easier to comprehend. He handled everything we needed, including some of the more difficult conversations with the insurance adjuster. Unlike the companies your insurance company will recommend to you, David at 911 Restoration actually works for YOU and the difference in his approach is astounding. After the mold remediation was complete and as he and his crew were working on the water remediation (water had seeped through the crawlspace insulation and up through the first floor, cupping every 3/4" hard wood plank) David discovered water still sitting under the tile floors and obtained insurance approval to remove the tiles. Thank God he did! Under the tile was not one, but two layers of asbestos filled linoleum! Again - David and the 911 Restoration team to the rescue as they completed the asbestos remediation. David is truly passionate about what he does and has a calling to set things right. I hope I never have need of his services again, but if I do, he is the first, and only, call I will make.Trustindex verifies that the original source of the review is Google.
Diana AhmadyarJuly 19, 2019The crew was very diligent and informative of the whole process. They were very prompt and efficient.
Your Local Restoration ConciergE
Quick and reliable water damage restoration to get your property back to normal, so you can breathe easy again.
Thorough mold remediation to keep your home healthy and free from future mold issues, so you can live worry-free.
Expert commercial restoration to get your home or business back up to normal without missing a beat.
Expert reconstruction services to rebuild and restore your property, ensuring it’s as good as new after any disaster.
Complete fire and smoke restoration to bring your property back to life and leave it better than ever.
Top-notch sanitization to ensure your space is spotless, safe, and ready for whatever comes next.
Fast disaster recovery to help you rebuild and get back on your feet after the worst hits.
Professional sewage cleanup to make sure your place is safe, clean, and just like it was before.
At 911 Restoration, we’re committed to serving our North Carolina neighbors with reliable restoration services. Whether it’s an emergency in the middle of the night, a range of cleanup and repair needs, or help with navigating insurance claims, we’re here to help. See why so many in Raleigh and the surrounding areas trust us when they need it most.
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